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TJ Maxx Credit Card Review

If you have trouble not spending too much when you enter the doors of TJ Maxx, their credit cards may not make things better.

However, if you are a frequent shopper in one of the over 1,000 TJ Maxx U.S. locations, or the other affiliated stores owned by its parent The TJX Companies, Inc. — Marshalls, HomeGoods or Sierra Trading Post — you can collect 5 times more points by using a TJX credit card than from enrolling in the free Rewards Program.

Be warned. There are downsides to applying for these credit cards and it has more to do with their issuing bank — Synchrony Financial — than with TJ Maxx stores themselves.

Read more about how credit cards differ from store brand cards here.

How many types of credit cards does TJ Maxx offer?

TJ Maxx TJX Rewards vs Rewards Platinum

TJ Maxxoffers two credit cards: TJX Rewards Credit Card and TJX Rewards Platinum Mastercard. When you are approved for either of these cards, you receive a 10% discount bonus to be used within 30 days.

TJX Rewards Credit Card

The TJX Rewards Credit Card is strictly for purchasing products online or in-store at TJ Maxx, HomeGoods, Marshalls and Sierra Trading Post.

TJX Rewards Platinum Mastercard

TheTJX Rewards Platinum Mastercard works like just like Mastercard and can be used for purchases anywhere.

Who are the cards best for?

Both cards are targeted to those who enjoy shopping at TJX stores, and that is a lot of people. TJ Maxx is a very popular shopping destination offering a wide-range of merchandise priced 20%-60% less than department stores. They buy from worldwide manufacturers to present a variety of on-trend fashions and home products.

And it is not just TJ Maxx — The TJX Companies, Inc. is the most popular off-price retailer in the world. At the end of the 2016 fiscal year, they boasted $33.2 billion in sales and has stores in Canada, Australia, Germany, Austria, the Netherlands, Poland and the U.K.

The biggest benefit of having a TJX Rewards Credit Card or a TJX Rewards Platinum Mastercard is to those who regularly shop at TJ Maxx, HomeGoods, Marshalls or Sierra Trading Post and want to accumulate 5x more points by using these cards than by using a Rewards Access Card alone.

TJ Maxx stores stats

What bank are the cards issued through?

TJX Credit Cards are issued throughSynchrony Financial — the U.S. leader in private label credit cards boasting 71 million customer accounts. The TJ Maxx website's credit card holder portal to apply or manage your account is hosted by Synchrony Bank.

What are the interest rates on the cards?

TJ Maxx Rewards APR 27 percent

The Annual Percentage Rate (APR) is the same for both cards: 27.74%. That is an extremely high interest rate, so if you think you cannot pay off your balance every month, realize you will be paying a lot more for your purchases using these cards and it may not make the TJX Rewards points worth it.

The TJX Rewards Platinum Mastercard offers cash advances for 29.99% APR and, just so we get the math straight ... that is almost $30 more for every $100. That doesn't include the cash advance transaction fee of $10 or 4% of the amount, whichever is greater, so that is like $40 for every $100 you take out of the ATM. Just don't do it.

If you need a card that offers a way better rate on cash advances, see some we recommend here.

What is the TJ Maxx Rewards program?

The TJX Companies, Inc. offers a loyalty rewards program to all customers over 18 with an email address for free. TJX credit card holders are automatically eligible for the loyalty rewards program, but must also sign-up online to become a member.

Members of the program receive a TJX Rewards Access card that accrues one point for every dollar spent at TJ Maxx, Marshalls, HomeGoods and Sierra Trading Post. They then receive an emailed certificate when their points reach 1,000 for a $10 off their next purchase. Certificates expire two years from receipt, but points do not expire.

Members with either the TJX Rewards Credit Card or TJX Rewards Platinum MasterCard receive five points for every $1 spent in TJX participating stores, and MasterCard holders also receive one point for every $1 spent anywhere that takes MasterCard.

Other Rewards Benefits:

  • Exclusive shopping hours
  • Fashion events
  • Sweepstakes

Points can be redeemed here.

TJX Rewards screenshot

What are the credit limits on the cards?

Credit limits are assigned by Synchrony Financial based on creditworthiness and are subject to increases or decreases at their discretion, but they do not provide limits over $10,000.

How do you apply for a TJ Maxx MasterCard?

You can apply for cards in-store or online, but you cannot apply for the MasterCard separately. There is one online application form and which card you are approved for is determined by your creditworthiness.

TJX Rewards application screenshot

Application process (in-store and/or online?)

The application process in-store or online will require the same information:

  • First Name, Last Name
  • Address
  • City, State, Zip
  • Home Phone, Business Phone, Cell/ Other Phone
  • Email Address
  • Annual Net Income
  • Length of Time at Current Address
  • Date of Birth
  • Social Security Number
  • Mothers Maiden Name

You also have the option to have your statements delivered by email or mail, and to enrol in a credit protection program.

Eligibility Criteria/Qualification requirements to apply for a card

You credit score is important. It must be over 620 to be approved for either credit card and your creditworthiness will determine which card you qualify for. You can use our free credit check tool here to see your score before you apply.

The other factors to determine your eligibility are payment history, debt, credit history, types of credit and new credit.

Biggest fashion retailers comparison graph

How to manage your online account

To check your balance, update information and make payments, log into your Synchrony Account through TJX portal.

How long does it take to get your TJ Maxx MasterCard?

It can up to 10 days to be approved for the TJ Maxx Rewards Platinum MasterCard.

Where can I check the status of my card's decision?

To check the status of your credit card application, call 1-800-952-6133 and be ready to provide your application reference number.

Payment options for the card

By Mail:

  • TJX Rewards MasterCard
  • P.O. Box 530949
  • Atlanta, GA 30353
  • — or —
  • TJX Rewards Credit Card
  • TJX Card
  • P.O. Box 530948
  • Atlanta, GA 30353.

Online:

www.tjmaxx.com

By Automated Phone System:

What is the minimum payment?

The minimum payment is calculated by:

Minimum payment calculation
  • Past due amounts
  • +
  • 1% of your new balance
  • +
  • late payment fees
  • +
  • all interest fees
  • =
  • Minimum payment

What are the late payment repercussions?

Payments need to be made at least 23 days after purchases. Late payment penalties are $25- $35 and Synchrony Financial regularly reports late payments to the credit card bureaus.

Where can I make the payments?

The one place you cannot make the payments is any of the TJX affiliated stores. Credit card payments must be mailed or completed online. You can also pay over the phone using the automated service.

Benefits of having a TJ Maxx MasterCard

TJX Mastercard benefits stats

  • 10% off coupon for signing up
  • No annual fees
  • 5% reward rate at TJ Maxx and sister stores
  • 1 point per $1 on all purchases outside TJ Maxx using the TJX Rewards Platinum MasterCard

Drawbacks of having a TJ Maxx MasterCard

TJX Mastercard drawbacks stats

  • One of the highest APR at 27.24%
  • Credit limits lowered without explanation and affecting credit scores
  • Processing times for larger payments leading to late fees

What are the differences between the in-store TJX Rewards Credit Card vs the TJX Rewards Platinum MasterCard?

TJX Rewards vs Platinum comparison and ratings

TJX Rewards Credit Card TJX Rewards Platinum MasterCard
APR 27.74% 27.74%
Sign-up Bonus 10% off 10% off
Annual Fees None None
Late Fees Up to $35 Up to $35
Cash Advance Fees No Cash Advance 29.99% APR + $10 transaction fee or 4% of the amount (whichever is greater)
Where Can I Use It? Online or in-store at TJ Maxx, HomeGoods, Marshalls and Sierra Trading Post Anywhere that accepts MasterCard
Rewards 5 points for every $1 spent at TJ Maxx, HomeGoods, Marshalls and Sierra Trading Post TJ Maxx, HomeGoods, Marshalls and Sierra Trading Post, 1 point for every $1 spent elsewhere

Customer Reviews

There aren't many satisfied customers who have reviewed this card. They all seem to love shopping at TJ Maxx, but dislike dealing with Synchrony Financial for their accounts.

There were complaints about Synchrony's customer service, high interest rates, unanswered questions about credit limits and mystifying charges on the cards. There were also lots of anecdotal stores of 10-15 days processing time for larger payments leading to a late fees.

There are many truths about how credit cards work, but the poor customer service seemed to be the part that pushed most card holders over the edge.

TJ Maxx stats about shoppers

Our Verdict

There are much better options with lower interest rates and rewards than either of these credit cards. Even if you love the stores, explore other credit cards that provide higher cash back rewards and use that money to shop at TJ Maxx, HomeGoods, Marshalls and Sierra Trading Post.

FAQs

  • What can I use my TJ Maxx credit cards for?

    Both credit cards can be used for purchases at TJ Maxx, , HomeGoods, Marshalls and Sierra Trading Post.

  • Where can I use my TJ Maxx card?

    Your TJX Rewards Platinum MasterCard can be used anywhere that accepts Mastercard, but your TJX Rewards Credit Card can only be used online or in-store at TJ Maxx and Sierra Trading Post and in-store at Marshalls and HomeGoods.

  • How long does it take TJ Maxx to refund your card?

    It usually takes 24-48 hours after they have received payment.

  • How can I check my TJ Maxx card balance?

    Simply log in to your account through the website.

  • Can I withdraw money from TJ Maxx MasterCard?

    Yes, you can but the interest and fees are very high.

  • Can I pay for my TJ Maxx credit card with a debit card? Or Paypal?

    Synchrony Bank only allows credit card payments by physical or electronic check, money order or bank transfer.

  • Can I pay off my bill through another credit card?

    No,Synchrony Bank only allows credit card payments by physical or electronic check, money order or bank transfer.

  • Can I use my TJ Maxx credit card without the card?

    No, you must have your card with you to use it.

  • How to add an authorized user to TJ Maxx credit card?

    Yes, online or by phone.

  • Which credit bureaus does TJ Maxx report to?

    Synchrony Bank may report late or missed payments, or any account defaults to all three credit bureaus: Equifax, Experian, and TransUnion.

  • How much in FICO scores do I need to be eligible?

    To be eligible for the TJX Rewards Platinum Mastercard, your score needs to be at least 620. However, the bank may TJX Rewards Credit Cards for less.

  • How can my in-store card be upgraded to a Platinum MasterCard?

    You can contact customer support to request an upgrade.

  • How soon can I use my TJ Maxx MasterCard once I receive it?

    You have to activate your card online and then you can use it anywhere.

  • How to contact TJ Maxx credit card services?

  • How can I change my information on my TJ Maxx card?

    All changes can be made through your online account portal.

  • How can I increase the credit limit on TJ Maxx MasterCard?

    You can apply for a credit card increase by phone.

  • How to report a stolen TJ Maxx MasterCard?

    If your card is lost or stolen, call 1-877-890-3150 to report it immediately.

  • How can I cancel my TJ Maxx credit card?

    Credit cards can be cancelled at any time by mail or by phone, although you will still be responsible for paying the amount owed on the card.

    To cancel by phone:

    To cancel by mail:

    • TJX Rewards MasterCard
    • P.O. Box 530949
    • Atlanta, GA 30353
    • — or —
    • TJX Rewards Credit Card
    • TJX Card
    • P.O. Box 530948
    • Atlanta, GA 30353
  • Can someone cosign for a TJ Maxx credit card?

    Yes, if you have been declined or do not think you have the credit score to receive a card, you can apply with a cosigner.

  • Can I use my card overseas/abroad? If yes, what are the related fees?

    Only the TJX Rewards Platinum Mastercard can be used outside of the US.

  • When do the points expire?

    Rewards points have to be used within two years or they will expire.

  • Will my card be closed if I do not use it overtime?

    All credit card companies have the option to cancel your card if you do not use it, and this is especially true of store brand cards. The reason is that they make no money off of your having the card if you don't use it. They can cancel your card and are not required to provide you with a reason.

  • Why has my credit limit been lowered right after I have made a large payment?

    Synchrony Bank, like any credit card issuer, can raise or lower your credit limit for any reason. Since the recession, banks use a practice called chasing the balance which means they will lower your credit limit after you have paid down or off your balance to protect themselves against default. Unfortunately, this can affect your credit score because it can appear your card is maxed out.

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